They are a friendly and approachable team of accounting professionals who take great pride in providing you with the very best service.
They see keeping you legal and compliant as a given and aim to do this at least as well as any other accountant around. But they think you need more, more than just tax returns. You need support, and advice, someone you can call when you are making business decisions. They want to be your trusted business advisor.
They agree all charging up front so that you know exactly what you are paying and for what services. The fees are fixed, giving you peace of mind and agreed results, regardless of the time spent.
They have a long-term relationship strategy. So, they will allocate you to an accountant who will be your first point of contact at all times.